Customer Success Agent
David New
David is a highly skilled governance, risk, and compliance (GRC) professional with more than 20 years of experience in quality assurance, auditing, and strategic planning. His expertise spans defence, security, and compliance sectors, where he has played a pivotal role in helping organisations meet rigorous regulatory and industry standards.
David founded Dyadic Consultancy in 2022, advising businesses on compliance frameworks, operational resilience, and market entry strategies. He has also held leadership roles in the Department of Defence and the Australian Army, overseeing training programs, risk management, and governance.
David is an Exemplar Global Certified Management System Lead Auditor, with expertise across quality, environmental, business continuity, and occupational health and safety standards. His deep knowledge of compliance frameworks and process optimisation makes him a key asset in supporting organisations.